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The Great Plumbing Company

Updated 2026-09-13 · 11,245 reviewed · 301 listed · Scored from 311 Google reviews · How we rank ›

4.9(311) 89 composite score See reviews on Google ✓ Google-verified
Water Heater Installation & RepairLeak Detection & Pipe RepairEmergency PlumbingPlumberDrain & Sewer Cleaning

Google-verified311 Google reviews

The Great Plumbing Company
Location
North York
Services
Water Heater Installation & Repair, Leak Detection & Pipe Repair, Emergency Plumbing
Reviews
311
Ranking
#71 in Water Heater Installation & Repair
Best for
Homeowners in North York with older houses needing leak fixes, drain work, or water heater guidance from an experienced technician.

Core details are sourced from this business's Google Business Profile (checked 2026-09-13).

What reviewers think

Jeff and his team deliver fast, same-day responses to plumbing emergencies in North York. They excel at tracking down rare parts, explaining options clearly, and handling complex jobs from old drains to shower conversions. Most reviewers praise honest diagnostics and upfront estimates, though two complaints highlight surprise charges on urgent calls and defensive responses when questioned about pricing.

The business operates daily with consistent professionalism. Faucet repairs, leak fixes, and drain clearing are handled efficiently. Where caution applies: emergency jobs can carry steep quotes, and assertiveness during price negotiations may feel dismissive to some customers.

Praised for
  • experienced and honest technician
  • same-day service and responsiveness
  • clear communication and upfront pricing
  • skilled at complex repairs
  • pleasant staff and professional manner
responsiveskilled-staffpunctualupfront-quotesclean-workreliablehonest-assessmentquick-responsefair-pricing
Best for: Homeowners in North York with older houses needing leak fixes, drain work, or water heater guidance from an experienced technician.

Strengths

  • Same-day emergency response within hours
  • Rare part sourcing and detective work
  • Transparent estimates with multiple repair options
  • Handles old house plumbing and complex conversions

Worth knowing

  • Technician Jeff Wright sources rare replacement parts from multiple suppliers
  • Moves appointments up if work can start sooner
  • Provides written estimates for multiple repair options (tank rebuild vs. component fixes)
  • Office staff send text and phone confirmations with ETA
  • Has completed shower conversions and full plumbing overhauls in older homes
  • Responded within minutes and arrived within two hours on same-day emergency calls

How it compares

  • Rated 4.9 against a 4.86 average across the 230 drain & sewer cleaning businesses listed here.
  • Has more Google reviews than 88% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 93
Review volume 100
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
297
4
4
3
1
2
2
1
7

Questions people ask

How fast can they respond to an emergency?
Jeff typically arrives within two hours on the same day if contacted in the morning. One reviewer called via HomeStars and received a callback within minutes.
Do they provide quotes before work?
Yes. They draft written estimates for multiple repair options (e.g., component fix versus full rebuild) and confirm prices in advance.
Can they handle old house plumbing?
Yes. Reviewers praise their work on older homes, including sourcing rare parts and handling complex drain issues.
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Last updated 2026-09-13