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Rickey Rooter, The Affordable Plumber

Updated 2026-09-13 · 11,245 reviewed · 301 listed · Scored from 50 Google reviews · How we rank ›

4.6(50) 79 composite score See reviews on Google ✓ Google-verified
Emergency PlumbingWater Heater Installation & RepairDrain & Sewer CleaningLeak Detection & Pipe RepairPlumberBathroom & Kitchen Plumbing Remodel

Google-verified50 Google reviewsover 25 years experience

Rickey Rooter, The Affordable Plumber
Location
Old Toronto, Toronto
Services
Emergency Plumbing, Water Heater Installation & Repair, Drain & Sewer Cleaning
Reviews
50
Ranking
#185 in Emergency Plumbing
Best for
homeowners needing emergency repairs or diagnosis with minimal travel fees

Core details are sourced from this business's Google Business Profile (checked 2026-09-13). Website-sourced details were fetched 2026-08-13.

What reviewers think

Most customers praise Rick's same-day or next-day availability, clear pricing explanations upfront, and ability to diagnose issues over the phone or quickly on-site. Work is efficient and professional; he often goes unpaid for phone advice or reduces fees if a job proves simpler than expected. A minority find the hourly rate high for straightforward tasks and regret not asking for quotes beforehand; the business name promises affordability but charges closer to market or above for expertise.

Praised for
  • responsive even under pressure
  • upfront pricing and options
  • quick and efficient work
  • kind and professional demeanor
  • willing to help beyond scope
responsivepunctualupfront-quotesskilled-stafffair-pricingreliablequick-responseclean-work
Best for: homeowners needing emergency repairs or diagnosis with minimal travel fees

Strengths

  • same-day/next-day emergency response
  • diagnoses issues by phone to save travel time
  • explains options and costs before work begins
  • often waives or reduces fees for simple jobs

Worth knowing

  • Over 25 years experience claimed on website
  • One customer waited a week with no response after scheduling fell through (early 2024)
  • Reduced a $425 invoice by $75 when customer objected to cost
  • Phone diagnosis sometimes saves customers service call fees entirely
  • One customer reported no warranty on work when customer supplied fixtures
  • Commonly takes evening/late-night calls and arrives next morning

How it compares

  • Rated 4.6 against a 4.83 average across the 271 emergency plumbing businesses listed here.
  • Has more Google reviews than 46% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 79
Review volume 74
Review recency 89
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
44
4
0
3
2
2
0
1
4

Questions people ask

Will Rick come out for an emergency outside normal business hours?
Yes. Multiple reviews report calling late Friday night and evening and receiving next-morning service or immediate response.
Can he diagnose a plumbing issue over the phone before I book a visit?
Often yes. He correctly diagnosed a hot water cartridge issue over the phone and advised one customer to contact the manufacturer instead of booking a visit, saving the customer a service call fee.
What happens if the job is simpler than expected?
He has waived fees or reduced invoices when work proved quicker or easier than anticipated. One customer received a $75 refund when unhappy with pricing for a 25-minute tap replacement.

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Last updated 2026-09-13