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Priority Plumbing & Drains

Updated 2026-09-13 · 11,245 reviewed · 301 listed · Scored from 1,901 Google reviews · How we rank ›

4.8(1901) 92 composite score See reviews on Google ✓ Google-verified Publishes prices
Emergency PlumbingWater Heater Installation & RepairDrain & Sewer CleaningLeak Detection & Pipe RepairBathroom & Kitchen Plumbing RemodelPlumber

Google-verified1,901 Google reviewssince 2001

Priority Plumbing & Drains
Location
Old Toronto, Toronto
Services
Emergency Plumbing, Water Heater Installation & Repair, Drain & Sewer Cleaning
Reviews
1901
Ranking
#38 in Emergency Plumbing
Best for
homeowners needing reliable emergency service with detailed explanations and fast turnaround

Core details are sourced from this business's Google Business Profile (checked 2026-09-13). Website-sourced details were fetched 2026-08-13.

What reviewers think

Priority Plumbing stands out for consistent technical skill and attentive customer service across a large team of named technicians. Reviewers consistently praise clear communication from booking through job completion, with staff sending courtesy calls and text updates. Work quality is detailed: leak detection includes multi-floor inspection, drain testing, and careful drywall cutting. Pricing is transparent, with technicians adjusting estimates downward when scope changes. On-time and same-day service are routine. No complaints appear in recent reviews.

Praised for
  • named technicians (Kyle, Aaron, Brian, Jordan, Brenden, Ouweis, Tony)
  • strong communication and courtesy calls
  • thorough leak detection and inspection work
  • professional demeanor and friendliness
  • fast turnaround and same-day service
  • honest pricing adjustments mid-job
  • clean work and property protection
punctualskilled-staffresponsiveupfront-quotesclean-workhonest-assessmentquick-responsereliable
Best for: homeowners needing reliable emergency service with detailed explanations and fast turnaround

Strengths

  • team of skilled technicians with strong communication skills
  • fast turnaround and same-day appointments
  • transparent pricing with mid-job adjustments
  • thorough leak detection and drain inspection work

Worth knowing

  • Kyle, Aaron, Brian, Jordan, Brenden, Ouweis, Cole, Jacob, and Tony Saracini named in reviews as technicians
  • leak detection work includes multi-floor ceiling-to-fixture inspection, drain testing, drywall cutting, and sealing
  • same-day and next-day appointments available, including weekend service
  • technicians adjust pricing downward if job scope changes during work
  • sump pump replacement with battery backup installation mentioned
  • toilet, faucet, and diverter repair work documented

How it compares

  • Rated 4.8 against a 4.86 average across the 230 drain & sewer cleaning businesses listed here.
  • Has more Google reviews than 99% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 87
Review volume 100
Review recency 100
Review sentiment 83
Profile completeness 100
Verification 30

Rating breakdown

5
1739
4
67
3
10
2
11
1
74

Questions people ask

Can I book online?
Yes. Reviewers mention online booking and same-day or next-day availability.
Do you operate weekends?
Yes. The business publishes 7 days of opening hours, and reviews mention Sunday and Monday service.
Will you adjust pricing if the job changes?
Yes. A reviewer noted the technician reduced the price significantly when the job scope changed, and returned with additional support at no penalty.

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Staff arrive within hours for emergencies and complete jobs the next day. Reviewers consistently note the team's speed, courtesy, and fair rates. Work is left clean with issues explained clearly. Named technicians (George, Ryan, David, Chris, Emil, Abi) handle jobs from burst pipes to drain unclogging. A prior customer brought a toilet and kitchen sink job back to them after switching from another plumber. Service spans emergency callouts through scheduled repairs: kitchen sink drainage, washroom leaks, pipe installation, toilet replacement. One reviewer praised corrective work that fixed a competitor's poor installation. The business claims 15+ years operating and holds plumbing license 1000022109.

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Last updated 2026-09-13