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Gateway Plumbing Services

Updated 2026-09-13 · 11,245 reviewed · 301 listed · Scored from 39 Google reviews · How we rank ›

5.0(39) 84 composite score See reviews on Google ✓ Google-verified
Emergency PlumbingWater Heater Installation & RepairDrain & Sewer CleaningLeak Detection & Pipe RepairBathroom & Kitchen Plumbing RemodelPlumber

Google-verified39 Google reviews

Gateway Plumbing Services
Services
Emergency Plumbing, Water Heater Installation & Repair, Drain & Sewer Cleaning
Reviews
39
Ranking
#184 in Emergency Plumbing
Best for
Homeowners needing reliable diagnosis of complex plumbing issues or kitchen remodels coordinated with other trades.

Core details are sourced from this business's Google Business Profile (checked 2026-09-13). Website-sourced details were fetched 2026-08-13.

What reviewers think

Gateway Plumbing, operated by Sam, earns consistent five-star reviews for responsive service, fair pricing, and clear communication. Customers praise his diagnostic skill with complex leaks, willingness to explain work in detail, respectful job sites, and willingness to tackle larger projects like valve replacements and kitchen remodels without surprises.

Sam handles everything from fixture repairs to appliance installations and sewer inspections, arriving on time and staying within quoted costs. Repeat clients and referrals reflect strong trust in both his technical judgment and his calm, personable approach to problem-solving.

Praised for
  • responsive and punctual
  • upfront pricing and accurate quotes
  • knowledgeable and thorough diagnosis
  • respectful and clean work
  • goes above and beyond
punctualfair-pricingskilled-staffclean-workresponsiveupfront-quotesreliablehonest-assessmentwent-above-and-beyond
Best for: Homeowners needing reliable diagnosis of complex plumbing issues or kitchen remodels coordinated with other trades.

Strengths

  • Sam diagnoses difficult leaks methodically and fixes on site
  • upfront quotes that don't change
  • explains work clearly and seeks consent before each step
  • cleans job sites and disposes waste responsibly

Worth knowing

  • Sam is the named operator throughout reviews
  • replumbed sump pump and inspected sewer backflow valve
  • replaced 11 seized shut-off valves in one job
  • installed cabinetry alongside dishwasher as part of work
  • arrives early to prepare for city water shutoffs
  • covers shoes and disposes of waste to avoid extra junk removal costs for customers

How it compares

  • Rated 5 against a 4.83 average across the 271 emergency plumbing businesses listed here.
  • Has more Google reviews than 42% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 96
Review volume 70
Review recency 100
Review sentiment 81
Profile completeness 75
Verification 30

Rating breakdown

5
38
4
1
3
0
2
0
1
0

Questions people ask

Does Sam explain the work before starting?
Yes. Reviewers consistently note he explains what needs to be done, asks for explicit consent before each repair stage, and walks through the finished work in detail so you understand what was done.
What is Sam's response time?
Multiple customers report he is quick to respond to inquiries and schedules appointments promptly. He also arrives on time to scheduled appointments.
Will the final cost match the quote?
Yes. Customers report accurate quotes that do not change once the job is completed, and prices described as fair and reasonable for the work done.

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George, Gabriel, Cedric, Jeremy, and Raphie routinely turn up on time and tackle jobs with skill. Customers praise their ability to diagnose complex issues, explain options clearly, and work efficiently. The team has earned trust for honest recommendations and courteous service across faucet repairs, sump pump installs, and drain work. One customer flagged a $750 job (originally quoted at $1,500 with optional valve work) for a toy stuck in a toilet when typical cost runs $150-300. The plumber declined a price adjustment after the job proved simpler than expected. Most other reviews focus on transparent pricing and professional conduct.

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Last updated 2026-09-13