Google-verified83 Google reviews
Every review came in at five stars. Nima stands out for showing up on time, explaining work clearly, and leaving no mess behind. Customers consistently mention he diagnosed problems thoroughly, gave honest advice, and charged fairly. A realtor has referred multiple clients, all satisfied; homeowners ask for him by name and say they use him repeatedly.
The company handles drain clogs, sump pump replacements with backup systems, camera inspections, pipe repairs, and valve installations in tight spaces. Work in brutal cold weather, fast turnaround on urgent calls, and detailed post-job area cleanup earn repeated praise. No complaints appear in the reviews.
Two detailed complaints detail significantly overpriced parts sales and a repair that failed within a month, requiring another plumber's corrective work at half the cost. Limited positive evidence; the business rates well below the directory category average.
All 20 reviews are five-star, with consistent praise for technicians Esi and Seyed who arrive quickly, fix issues cleanly, and explain work clearly. Customers value fair pricing and the staff's willingness to share preventative tips and advice beyond the immediate repair. The business sends experienced plumbers same-day or next-day to handle everything from leaky faucets and blocked drains to toilet repairs and faucet installations. Staff leave work areas clean, double-check their fixes, and answer calls even on weekends and snowstorms. No complaints appear across the 20 reviews.
Review evidence is limited. NorthStar Plumbing is a Google-verified business that operates 7 days a week. Their website lists 24/7 emergency service, pipe repair, water heater work, and drain cleaning across Ontario. They claim 15+ years in business and hold licensed & insured status.
Last updated 2026-08-13