Do you provide video evidence of the problem before I pay?

Yes. Alex runs a camera down the line, records the video, and walks you through the issue before quoting work. You receive the recording for insurance claims if needed.

Will you dig up my driveway to fix a sewer line?

Not automatically. They use trenchless pipe bursting where the pipe is accessible, requiring only two small access holes. A quote will explain your options.

How quickly can you come out?

Alex typically calls back within an hour of contact and can schedule a diagnostic visit the same day or next day. Emergency service is available.

DrainPro Plumbing & Drain Services

Updated 2026-09-13 · 11,245 reviewed · 301 listed · Scored from 32 Google reviews · How we rank ›

5.0(32) 86 composite score See reviews on Google ✓ Google-verified

Emergency PlumbingDrain & Sewer CleaningLeak Detection & Pipe RepairPlumber

Google-verified32 Google reviews

Location: Mississauga
Services: Emergency Plumbing, Drain & Sewer Cleaning, Leak Detection & Pipe Repair
Reviews: 32
Ranking: #159 in Emergency Plumbing
Best for: homeowners with drain or sewer issues who value seeing proof before paying and prefer transparent, no-pressure quotes

Core details are sourced from this business's Google Business Profile (checked 2026-09-13).

What reviewers think

Every interaction reviewed shows the same pattern: Alex or another crew member responds quickly, listens to the problem, runs a camera inspection, explains findings with video, quotes honestly, and finishes the job without fuss. Customers praise knowing what they're paying for beforehand, the willingness to show multiple options instead of pushing the most expensive, and how crews respect the property. The work spans drain clogs and roots, sewer line replacements done trenchless where possible, weeping tile repair, sump pump installs, and pre-purchase inspections, all finished on schedule.

Staff appear by name across reviews (Alex, Mark, Oleksandr, Igor) and show up in person rather than delegating to salespeople. Customers note they take photos and video evidence for insurance claims, install cleanouts thoughtfully to avoid future digging, and explain systems before leaving. No complaints appear across 19 reviews."

Praised for

fast response and scheduling
staff knowledge and care
upfront communication and video evidence
fair pricing and transparent quotes
clean work and site respect

punctualfair-pricingskilled-staffclean-workresponsiveupfront-quoteshonest-assessmentquick-responsereliable

Best for: homeowners with drain or sewer issues who value seeing proof before paying and prefer transparent, no-pressure quotes

Strengths

fast response with Alex or crew returning quotes same day or within hours
camera and video evidence of all issues provided to customer and for insurance
transparent pricing with multiple options explained, not pushed
trenchless pipe repair where possible to avoid excavation

Worth knowing

Alex leads diagnostic calls and quotes, often appears on-site for major work
crew members named include Mark, Oleksandr, Igor
camera inspection and video reports provided on every job for customer and insurance records
trenchless pipe bursting used to replace cast iron and damaged laterals without driveway excavation
double cleanouts installed during repairs to prevent future digging
sump pump installs handled, with assistance on Toronto city rebate applications
full diagnostic and camera inspection offered at no charge for initial assessment

How it compares

Rated 5 against a 4.86 average across the 230 drain & sewer cleaning businesses listed here.
Has more Google reviews than 39% of the businesses in this directory.

How did this business earn its score?

How We Score

Star rating 95

Review volume 66

Review recency 98

Review sentiment 81

Profile completeness 100

Verification 30

Rating breakdown

Questions people ask

Do you provide video evidence of the problem before I pay?: Yes. Alex runs a camera down the line, records the video, and walks you through the issue before quoting work. You receive the recording for insurance claims if needed.
Will you dig up my driveway to fix a sewer line?: Not automatically. They use trenchless pipe bursting where the pipe is accessible, requiring only two small access holes. A quote will explain your options.
How quickly can you come out?: Alex typically calls back within an hour of contact and can schedule a diagnostic visit the same day or next day. Emergency service is available.

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DrainPro Plumbing & Drain Services

What reviewers think

Strengths

Worth knowing

How it compares

How did this business earn its score?

Rating breakdown

Questions people ask

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