How quickly can you respond to an emergency call?

Calls are typically answered within one to two hours during business hours, including weekends.

Do you provide receipts or invoices for work done?

One recent review noted no invoice was issued; you should request a formal invoice at the time of payment.

What areas do you serve?

Oakville, Glen Abbey, Bronte, River Oaks, West Oak Trails, Joshua Creek, Old Oakville, and Burlington.

17 Plumbing & Construction Design Ltd

Updated 2026-09-13 · 11,245 reviewed · 301 listed · Scored from 186 Google reviews · How we rank ›

5.0(186) 90 composite score See reviews on Google ✓ Google-verified

Emergency PlumbingBackflow Prevention & TestingPlumberDrain & Sewer CleaningWater Heater Installation & RepairLeak Detection & Pipe RepairBathroom & Kitchen Plumbing Remodel

Google-verified186 Google reviews

Location: Oakville
Services: Emergency Plumbing, Backflow Prevention & Testing, Plumber
Reviews: 186
Ranking: #44 in Emergency Plumbing
Best for: Homeowners in Oakville needing fast emergency response and clear communication.

Core details are sourced from this business's Google Business Profile (checked 2026-09-13). Website-sourced details were fetched 2026-09-13.

What reviewers think

Most calls get answered within an hour, and work is handled competently by named technicians like Ahmad and Hussein who explain issues clearly and leave spaces clean. One recent customer paid 800 dollars for a gasket replacement that did not solve the leak, received no invoice, and felt dismissed when raising the concern; the overwhelming majority report fair pricing and skilled work.

Praised for

fast response times
knowledgeable, professional technicians
clear explanations
clean work and thorough follow-up
reasonable pricing

responsiveskilled-staffquick-responseclean-workfair-pricingpunctual

Best for: Homeowners in Oakville needing fast emergency response and clear communication.

Strengths

Same-day or next-day emergency response
Named, skilled technicians
Clear, transparent explanations of work
Red Seal certified

Worth knowing

Technicians Ahmad, Hussein, Joe Z regularly named in reviews
Typical response time one to two hours for emergency calls
Weekend emergency service available
Work includes leak detection, toilet repair, faucet replacement, drain unclogging, and water heater installation

How it compares

Rated 5 against a 4.86 average across the 230 drain & sewer cleaning businesses listed here.
Has more Google reviews than 77% of the businesses in this directory.

How did this business earn its score?

How We Score

Star rating 99

Review volume 99

Review recency 100

Review sentiment 67

Profile completeness 100

Verification 30

Rating breakdown

184

Questions people ask

How quickly can you respond to an emergency call?: Calls are typically answered within one to two hours during business hours, including weekends.
Do you provide receipts or invoices for work done?: One recent review noted no invoice was issued; you should request a formal invoice at the time of payment.
What areas do you serve?: Oakville, Glen Abbey, Bronte, River Oaks, West Oak Trails, Joshua Creek, Old Oakville, and Burlington.

Contact

Address: 380 Summerchase Dr, Oakville, ON L6H 5T7
Open in Google Maps

Last verified 2026-09-13

Opening hours

Monday: 00:00-24:00
Tuesday: 00:00-24:00
Wednesday: 00:00-24:00
Thursday: 00:00-24:00
Friday: 00:00-24:00
Saturday: 00:00-24:00
Sunday: 00:00-24:00

As listed on Google.

From their website

Services listed

Emergency plumbingDrain cleaningSewer backupLeak detectionDrain repairWater heater repairPipe installationToilet installation and repairs

Credentials claimed:Red Seal License, Red Seal Certified, WSIB Covered, Fully Insured, Oakville Chamber of Commerce member

As published by the business on its own website; not independently verified.

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5.0(228)✓ Google-verified

Every recent review praises the technician's ability to explain the problem clearly and complete repairs efficiently without shortcuts. Work is consistently neat, everything is tested before the technician leaves, and appointments run on time. No complaints emerge across 228 reviews. The business handles everything from emergency drain blockages and sink leaks to water heater service and gas fitting. Technicians inspect surrounding connections to catch problems early, answer questions thoroughly, and keep workspaces clean. They operate across Oakville, Toronto, and surrounding areas seven days a week.

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Gold Medal has a loyal base of repeat customers who praise named technicians for skill and friendliness, particularly Kalym and Ben Hartan. Recent no-shows and pricing complaints, however, undercut that reputation among some callers.

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Reviewers consistently report quick dispatch and skilled technicians who complete work the same day or next morning, with several citing same-day emergency response on long weekends. Named staff (Adam, Ahmad) earn repeated praise for professionalism and technical knowledge. Most acknowledge pricing is above standard but worth it for speed and reliability; one reviewer flagged unexpectedly high costs for a short job. Weekend availability and 24-hour call answering stand out as operational strengths.

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17 Plumbing & Construction Design Ltd

What reviewers think

Strengths

Worth knowing

How it compares

How did this business earn its score?

Rating breakdown

Questions people ask

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